The website www.intercaveslimoges.fr is published by Webb Ellis SARL, a company with a capital of €10,000, registered with the Limoges Trade and Companies Register under number 811596055000120, and whose registered office is located at 45 avenue Louis de Broglie in Limoges, France. These terms and conditions of sale are therefore entered into between Webb Ellis SARL, hereinafter referred to as "Inter Caves Limoges," and any individual or legal entity wishing to make a purchase via the online store www.intercaveslimoges.fr, hereinafter referred to as "the buyer."

1. LEGAL INFORMATION

1.1) Minors and legal capacity. Ordinance No. 59-107 of January 7, 1959, Law No. 74-631 of July 5, 1974, and Article L.3353-3 of the Public Health Code prohibit the sale of alcohol to minors. Any customer placing an order with Webb Ellis SARL therefore confirms that they are at least 18 years old on the date of the order. Proof of identity may be requested.

1.2) CNIL (French Data Protection Authority) right of access to the file. In accordance with the provisions of Law No. 78-17 of January 6, 1978, the personal information requested, intended for the services of www.intercaveslimoges.fr , the carrier, and banking institutions, is essential for processing your order. You have the right to access, modify, delete, and correct your personal data by writing to Inter Caves Limoges, 45 avenue Louis de Broglie, E-commerce Department – ​​87280 Limoges, France. Or by following this link: https://d90d81.myshopify.com/pages/gdpr-compliance

1.3) Alcohol abuse. Alcohol abuse is dangerous for your health and should be consumed in moderation.

1.4) Illustrations. The product photos displayed on the website are contractual and are protected under copyright ©Webb Ellis. The bottles shown on the product pages are the bottles that will be sold to you.

1.5) Complaints. All complaints must be made to Webb Ellis SARL: 45 avenue Louis de Broglie – e-commerce department - 87280 Limoges – Tel. +33 5 55 02 07 30 limoges.intercaves@gmail.com

SIRET number 811596055000120 - APE: 4725 Z - VAT number: FR 04811 596 055 000 12

2. CHARACTERISTICS OF THE GOODS AND SERVICES OFFERED

The products and services offered are those listed in the catalog published on the website www.intercaveslimoges.fr . These products and services are offered subject to availability. The photographs of all bottles and accessories shown online are of the actual products offered. You are buying what you see. We can send you additional information and photos upon request.

3. PRICE

Prices are expressed exclusively in euros (€) and include VAT, excluding shipping costs. Our selling prices are those indicated in the website's online catalog at the time of ordering. The online catalog is regularly updated.

The flat-rate shipping price is calculated as accurately as possible per bottle based on the quantity ordered. We can arrange express delivery or free in-store pickup by appointment. Prices shown do not include any applicable discounts at the time of ordering.

Any applicable discounts are shown in the shopping cart summary before order confirmation. Inter Caves Limoges reserves the right to change its prices at any time, however, the price displayed on the day the order is placed will be the only price applicable to the buyer.

In the event of a clear error in the price (including VAT) which is abnormally lower than a normal price at another retailer (for example, a price of €0 or €15 instead of €150), Inter Caves Limoges reserves the right to cancel the sale and fully reimburse the customer. No compensation will be payable.

4. GEOGRAPHICAL AREA

Online sales of the products and services presented on this website are reserved for buyers residing in mainland France, as well as countries of the European Union, Andorra, Monaco, and Switzerland. For other European Union countries considered non-EU, please contact us directly for information regarding export sales procedures.

5. ORDERS

The buyer, who wishes to purchase a product or service, must:

1) fill in the identification form on which he will indicate all the requested details or give his customer number if he has one.

2) Complete the online order form, providing all the references for the chosen products or services. This electronic order form is available online at www.intercaveslimoges.fr

3) Confirm your order after checking it

4) Make the payment under the conditions stipulated

5) Confirm your order and payment. The order must strictly conform to the offer as issued on the website, and in particular to the formats, quantities offered and deadlines.

Order confirmation implies acceptance of these terms and conditions of sale, acknowledgment of having read and understood them fully, and waiver of any right to invoke one's own terms of purchase or any other conditions. Inter Caves Limoges will send an email confirming the order and providing delivery details.

Inter Caves Limoges reserves the right to suspend or cancel any order from a customer with whom there is an existing dispute regarding payment for a previous order or in the event of a payment incident. For any payment, Inter Caves Limoges reserves the right to request a photocopy of the buyer's identity card and, if applicable, that of the holder of the payment method used by the buyer. As part of its efforts to combat online fraud, Inter Caves Limoges also reserves the right to transmit all order-related information to a trusted third party for verification.

6. WITHDRAWAL

Buyers have a 7-day withdrawal period from the delivery of their order to return the product to the seller for exchange or refund without penalty.

Shipping and return costs are the responsibility of the buyer. For partial returns of ordered products, no refund of initial shipping costs will be issued.

Inter Caves Limoges will not accept packages sent with postage due. Inter Caves Limoges will refund you for products returned in perfect condition for resale, complete, in their original packaging and accompanied by a copy of the invoice.

Incomplete, damaged, soiled, or unsaleable items will not be accepted for return. To exercise their right of withdrawal, the buyer must first notify Customer Service of any return by email at:

limoges.intercaves@gmail.com The package(s) must be returned by registered mail (Colissimo) with signature confirmation, addressed to Sarl Webb Ellis Inter Caves Limoges – e-commerce department - 45 avenue Louis de Broglie – 87280 Limoges, France. The refund will be issued by bank check or credit to your bank account.

7. PAYMENT METHODS

All deliverable orders can only be validated upon receipt of full payment (credit card, check, bank transfer) including VAT and shipping costs. Our prices are subject to availability and are non-binding. The applicable prices are those displayed on our website at the time of ordering (except in the case of errors or omissions). Our website is automatically updated after each sale. An invoice is automatically available on the website www.intercaveslimoges.fr in the "My Account" section. If intercaveslimoges.fr does not receive the check or bank transfer within ten days of the order, the order will be automatically canceled.

8. PAYMENT METHODS

By credit card: in Euros (Carte Bleue, Visa, Eurocard/Mastercard, American Express), enter your card number (without spaces between the digits), expiry date, and the three-digit security code on the back of your card in the designated area (secure entry via SSL encryption). This information is encrypted and undecipherable. www.intercaveslimoges.fr does not have access to it; we only receive confirmation of your successful transaction. We also accept PayPal. Each of these payment methods is protected by 3DS technology (request for a code on your phone).

9. TRANSFER OF OWNERSHIP

The transfer of ownership of the products to the buyer is delayed until full payment of the order price.

10. AVAILABILITY OF GOODS

Offers are always subject to availability. In the event that ordered products are unavailable and the order is subsequently cancelled, the buyer will be refunded as soon as possible. Webb Ellis SARL cannot be held responsible for stock shortages. No penalties or sanctions will be imposed.

11. DESTRUCTION/BREAKAGE

In the event of destruction of the goods before the scheduled delivery date of the order, and in the absence of stock available to proceed with its replacement, the buyer shall be reimbursed for the sums paid by him, to the exclusion of any other compensation, within 30 days of the date of the loss.

12. DELIVERIES

Deliveries are made to the address indicated in the online order form, which can only be within the geographical area agreed upon above.

The buyer assumes all risks from the moment the products are handed over to the carrier. Inter Caves Limoges will send a shipping confirmation email with the package details upon dispatch. Upon delivery, it is crucial to carefully inspect the condition of the package(s). If any damage is found that could affect the contents, the buyer must refuse the package and immediately note the damage in the presence of the carrier. Inter Caves Limoges must then be notified within 24 hours of delivery by email at limoges.intercaves@gmail.com.

Inter Caves Limoges cannot be held responsible for delivery delays caused by the carrier. If you are not home, the delivery driver will leave a delivery notice in your mailbox, informing you that your package is available at the nearest post office (the one indicated on the notice).

Please bring your ID and delivery notice. The order specifies the delivery location or, if applicable, the buyer's wish to collect the goods themselves from the seller's premises. The buyer must receive or collect the goods within a maximum of 30 days of receiving their order. Any change of delivery location must be communicated by the buyer to the seller in a timely manner and in any event before the order is taken over by the carrier. The standard delivery time is approximately 4 business days following the order processing date (orders are processed within 24 hours of validation), Monday to Friday, between 10:00 AM and 7:00 PM, except in exceptional circumstances. Saturday delivery is only available upon request. Please contact us.

The indicative express delivery time is 24 hours following the order processing date (if paying by check, please allow for the time required to send and receive the check, which will delay order confirmation). If, exceptionally, the buyer experiences a failure to deliver within the aforementioned timeframe, they should immediately notify Inter Caves Limoges so that the issue can be resolved as quickly as possible. The order must then be fulfilled within 30 days of the order date.

The presentation of the goods at the place and date indicated by the buyer releases the seller from their obligation to deliver. If the buyer is absent when the goods are presented, where possible and depending on the circumstances: For orders of 18 bottles or fewer and for express deliveries, the package will be held at the post office indicated on the delivery receipt placed in the recipient's mailbox; the recipient will then be responsible for collecting the package.

For orders exceeding 18 bottles, which are generally delivered by road carrier, the carrier will contact the buyer to arrange a second delivery, provided the buyer has supplied a phone number where they can be reached during the day. If the buyer has chosen to collect the goods from the seller's shop, they will only be released to the person who placed the order. Identification will be required to verify the buyer's identity.

If the person who placed the order cannot go to the store, they can ask someone else to go on their behalf. This person must have a power of attorney from the person who placed the order, along with a copy of their identification.

13. PRODUCT QUALITY

The products offered have been approved by sworn brokers and have never left our shop in Limoges since their acquisition directly from the estates or through our purchasing center. Regarding exceptional products, our expertise guarantees the authenticity of the bottles and vintages.

Inter Caves Limoges cannot be held responsible for any deterioration in quality caused by the transport of the wine or by natural accidents related to the nature of the product (cork taint, oxidation, reduction, or excessive volatile acidity). However, we regularly conduct tastings and only purchase trusted products under the best possible conditions.

In the event of a dispute, only an analysis of the bottle(s) in question must be carried out by an oenological laboratory accredited by the courts of Limoges. The bottle(s) must be returned to our customer service department as soon as possible. The bottle must contain at least 85% of its original contents and must have its original cork. If the analysis is negative, the goods and return shipping costs will not be refunded.

14. FORCE MAJEURE

Inter Caves Limoges cannot be held responsible for losses, damages or failures to deliver an order resulting from a case of force majeure (such as storms, floods, road accidents).

15. ALLOCATION OF COMPETENCY

The Inter Caves Limoges Customer Service team is available to resolve any issues arising from an order and its fulfillment amicably. If an agreement cannot be reached, all disputes arising from the execution of an order or the interpretation of these terms and conditions, and more generally from any agreements of any kind concluded between the parties, will be submitted to the competent court.

16. EXCHANGE AND REFUND

In accordance with Article 1641 et seq. of the Civil Code, the provisions herein cannot deprive the consumer of the legal guarantee which obliges the professional seller to guarantee him against all the consequences of the hidden defects of the thing sold.

The consumer is expressly informed that Inter Caves Limoges is not the producer of the products presented on the website www.intercaveslimoges.fr within the meaning of French Law No. 98-389 of May 19, 1998, concerning liability for defective products. Therefore, in the event of damage to a person or property caused by a product defect, only the producer of the product may be held liable by the consumer, based on the information appearing on the bottle label.

All claims, requests for exchange or refund must be made in writing, by mail only to the following address: Sarl Webb Ellis Inter Caves Limoges – e-commerce department - 45 avenue Louis de Broglie – 87280 Limoges.

Refunds are then processed within 7 days from the date of validation of the refund; validation sent in the form of an email to the email address mentioned by the buyer.

For returns, the buyer is responsible for shipping costs. If the product is found to be non-compliant with the order due to a fault on the part of Inter Caves Limoges, shipping costs will be fully refunded or offered free of charge on a future order. The refund will be issued as a credit or store credit for the amount of the product or order in question, plus shipping costs if applicable.

Regarding non-receipts at collection points: when your parcels are not collected by you within the allotted time, they are returned to us. This incurs reshipping fees charged by our service provider, which will be deducted from your refund. The cost of resending the parcel will also be charged at the current rate.

17. RESPONSIBILITY

In the online sales process, the seller is only bound by an obligation of means; their liability cannot be invoked for damage resulting from the use of the Internet network such as data loss, intrusion, viruses, service interruption, or other unintentional problems.

18. INTELLECTUAL PROPERTY

All elements of the Inter Caves Limoges website are and remain the exclusive intellectual property of Inter Caves Limoges. Unless expressly agreed to by Inter Caves Limoges, no one is authorized to reproduce, exploit, redistribute, or use in any way whatsoever, even partially, any elements of the website, whether software, visual, or audio. All photos are protected under copyright ©InterCaves87

19. PERSONAL DATA

In accordance with the French Data Protection Act of 6 January 1978, personal information relating to buyers may be subject to automated processing.

Inter Caves Limoges reserves the right to collect information about the buyer, including through the use of cookies. The buyer agrees to receive commercial offers, promotional offers, or marketing information by email sent by www.intercaveslimoges.fr for their own purposes. No email address or information will be shared with third parties.

The buyer can absolutely object to the disclosure of their contact details when creating their account or by sending an email to limoges.intercaves@gmail.com

20. ARCHIVING - EVIDENCE

Inter Caves Limoges will archive order forms and invoices on a reliable and durable medium, constituting a faithful copy in accordance with the provisions of Article 1348 of the French Civil Code. The computerized records of Inter Caves Limoges will be considered by the parties as proof of communications, orders, payments, and transactions between them.

21. DISPUTE RESOLUTION

These online sales terms and conditions are governed by French law. In the event of a dispute, jurisdiction is granted to the competent courts of Limoges, notwithstanding multiple defendants or third-party claims.